Frequently Asked Questions

Below is a list of the questions most of our clients ask. If you have any additional questions or concerns please feel free to call us at 1-800-955-5857 or send us an email.

What do you buy?

We buy almost any metallic material that contains gold, silver, platinum, or palladium, including but not limited to:

  • Karat gold jewelry scrap such as rings, chains, charms, earrings, pendants, any broken gold jewelry, and any other gold jewelry item.
  • Dental gold alloy scrap such as bridgework, inlays, crowns, and other gold dental work.
  • Other gold alloy scrap such as coins (including foreign coins), bars and medallions, gold nuggets, panned gold, and gold flakes.
  • Platinum jewelry scrap such as rings, chains, charms, earrings, pendants, and any other platinum jewelry.
  • Silver items such as jewelry, flatware, cups, plates, platters, candlesticks, silver electrical contacts, and any other silver items.
  • We also buy fabricated industrial grade precious metals such as sheet, rod, foil, shavings, drillings, electrophoresis electrodes, crucibles, thermocouple wire, and other industrial grade items. Please note that we will not purchase these items from the public. You will need to be operating as a business in the precious metals industry before we will buy these types of precious metals products. The exception is hobby supplies which will usually be in small quantities.

What don't you buy?

  • We don't buy base metals such as copper, brass, or aluminum. Please go to Redwood Recycling, Wasatch Metals, or Utah Metal Works to sell those items.
  • We don't buy rocks, ore, or ore concentrates.
  • We don't buy silver plated or gold plated items unless you have a business license in the precious metals or antiques industry.

How do I know if something is gold, silver, or platinum?

The vast majority of items made from precious metals are marked in some way stating what material they are made with. A quick way to find out if your items are not made of precious metals is to test them with a very strong magnet. If the items are magnetic they are not made of a precious metal but remember that just because it is not magnetic does not mean that it is made from a precious metal. For more information on stamps and markings of jewelry and other items please see our Stamps & Markings Guide.

Why not go to a local pawn shop?

Please compare the prices we quote before you decide. Your local pawn shop probably isn't prepared to buy some of the items we routinely buy like unmarked jewelry, gold nuggets, dental gold, etc.

Why can't I request a mailer kit?

Due to changes in local state law, if you are not a qualifying business entity, we are no longer able to process transactions remotely. Please do not mail us your items unless you are a business in the precious metals industry.

Do I need to make an appointment or call you to buy or sell?

No appointment is needed, however, if you are selling to us, you will still need to come in person as we are required to get a fingerprint from you. Please also bring a copy of your state issued photo ID, such as a driver's license or passport. If you are representing a business in the precious metals industry, and you are selling to us, bring your ID and a copy of your business license so we can register your business with us.

If you are making a purchase, please call before coming in to make sure we have what you are looking for.